DATE:
17. April 2026
TIME:
09:00 - 12:00
VENUE:
Nobis Hotel
LOCATION:
Norrmalmstorg 2-4, 111 46 Stockholm
As organizations expand across markets, acquisitions, and operating models, CIOs are increasingly challenged to enable global consistency while preserving the entrepreneurial strength of locally executed, service-heavy operations. In highly decentralized environments, the objective is not rigid standardization. The real challenge is establishing a shared digital foundation that delivers scale, transparency, and control—without compromising proximity to the customer. This session explores how ERP platforms, master data, and core process harmonization can move beyond being “IT programs” and instead become critical enablers of business transformation. When service evolves from a support function into a strategic driver of profitability and growth, the quality of data, systems, and process alignment becomes foundational. For today’s CIOs, transformation is no longer about system replacement—it is about building a resilient digital core that connects operations, service, and data. A foundation that enables clarity, adaptability, and service-led value creation at scale.
Loading the registration form…
Standardize What Matters, Localize What Wins
State of Service: Reshaping Service Into a Core Driver of Profitability and Growth
Manufacturing is undergoing a decisive transformation. Rapid technological advances, shifting customer expectations, and rising sustainability pressures.
In this session you will gain practical insights and discuss with fellow executives facing similar challenges and opportunities.
We will discuss topics like:
Embrace Servitization
Prioritize Industrial AI
Invest in Workforce Upskilling
Adopt Circular Strategies
Find a local program below or learn more about community membership
Loading events…
Try adjusting the filters or enable past events to revisit earlier programs.